Academic Articles

(Working Papers)

Agentic Commerce, Artificial Intelligence (AI), Scholarly Article, Working Papaer Paul F. Accornero Agentic Commerce, Artificial Intelligence (AI), Scholarly Article, Working Papaer Paul F. Accornero

The Trust Paradox: Why We Will Inevitably Stop Trusting Our AI Shopping Agents

This paper develops a predictive conceptual framework for understanding trust evolution in AI-mediated commerce. Drawing on principal-agent theory and the historical precedent of Google Search, the paper presents a three-phase trust lifecycle model and introduces the concept of "computational trust".

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