Beyond the Kitchen: Why the Shopper Schism Applies to Tourism, PR, and Professional Services
The Shopper Schism does not stop at consumer goods. Tourism, professional services, and PR are all sectors where AI agents will decompose selection criteria into structured, evaluable attributes. Paul Accornero examines how the structural separation of consumer and shopper reshapes service industries.
AI Co-Pilot vs. Autopilot: The Most Dangerous Strategic Error a C-Suite Leader Can Make Today
Business leaders are investing billions in "AI" without understanding a critical distinction: the difference between a Co-Pilot and an Autopilot. One augments your current business model, making it more efficient. The other makes it obsolete by replacing the human decision-maker entirely. This article cuts through the hype to provide a clear, actionable framework for leaders , arguing that preparing for a Co-Pilot when an Autopilot like the Algorithmic Shopper is coming is a potentially fatal strategic error.